How can we help you?

First steps for educators

• How can I register?
• How do I create a class?
• How do I invite parents of my students?

First steps for parents

• How can I register as a parent?
• How do I confirm a message?
• How can I add another child?

General

• What is SchoolFox?
• Who benefits from SchoolFox?
• Can I use SchoolFox without smartphone too?

Problems with the login

• Forgot password
• Forgot e-mail address
• Link has expired (reset password)
• Link has expired (confirm e-mail address)
• Update the SchoolFox App

Log in and out

• My parent code is not working
• How can I log off from my account?

Select recipients

• Parents: Who can read my messages?
• Teacher: Who can read my messages?
• Parents: How can I write to individual teachers?

Deletion/Closing

• Can I delete messages?
• Can I delete an appointment?
• Teacher: How do I delete a class?
• How can I delete my account?

Data protection

• Who can see my data?

Add co-teachers

• My invitation link as a co-teacher has expired
• How can I add colleagues to my class?

Technical questions

• I do not get push notifications on my smartphone
• How do I get SchoolFox on my new phone?
• How can I use SchoolFox as a parent and teacher at the same time?

Features

• How can I confirm a message?
• How can I check confirmations?
• How can I remind the recipients of an appointment/message?
• How can I mark a message as DONE?
• How can I translate a message?

Account settings

• How can I change the language of the translation?
• How can I also receive the notification by e-mail?