Required steps:

  1. Open the SchoolFox app.
  2. Click on "Forgot password?" in the login mask to repeat the process.


If this error message occurs again, please check these two points:

  1. It is necessary having the latest app version. Check the app store of your smartphone for possible updates. If any open updates for SchoolFox are available, download them manually. The latest version is 2.5.0 (Android) and 2.5.1 (iOS).
  2. Maybe there's no connection between your browser and the server. Try clearing your browser's cache. This is possible in the browsing history.